|
Post by juthi5019 on Dec 4, 2023 23:45:06 GMT -5
Absence message Message about absence on the example of the profile of a cheese producer - Lactima Another option is to set up automatic answers to frequently asked questions. This will ensure that users get information without having to wait for you to read their message and respond. They are also a way to show all important elements of the brand's offer or scope of services. It's worth analyzing what questions your customers ask most often and including them in automatic replies, preparing concise but comprehensive answers. Automatic questions in Messenger C Level Contact List based on the example of the profile of a cheese producer - Lactima Many companies that want to further improve the quality of customer service decide to set an inbox greeting that appears before the user sends a message to the site. The greeting will appear in the chat window before sending the message or in the About section of your business profile in Messenger. You can personalize them individually by adding, for example, the recipient's name and surname or your details: telephone number, company address or e-mail address. You can configure the absence message, answers to frequently asked questions and the welcome.
|
|